mobileDQ and mobileCDQ

mobileDQ is a directory enquiry (DQ) service for the mobile phone with mobileCDQ being a variant of mobileDQ but for the classified directory market. These products do not utilise the encryption technology but exploit CDT’s Compression Technology.

In Ireland there are in excess of 47 million calls to directory enquiry (DQ) services a year, in the UK this figure reaches 650 million per annum. Deregulation of the DQ Services in the UK has heightened awareness of the cost of making a DQ call. These products can reduce the cost to the operator of providing the services, by allowing users to make their own enquiries from their mobile phone handset without a voice call. Call completion has also been included for service providers who require such functionality.

In the UK, price sensitivity has been heightened by deregulation. Various marketing campaigns have also made users aware of the cost of directory enquiries, resulting in a loss of usage. A self-service product such as mobileDQ and mobileCDQ will be very price competitive, capturing that lost market. Optional call completion functionality has been incorporated to allow for some form of self-service with an associated cost benefit to the mobile network operator who wishes to provide the service.

mobileDQ and mobileCDQ allow mobile phone users to carry out self-service enquiries for Residential, Business and Classified listings. These products have been made generic, insofar as it allows these applications to connect to any participating directory enquiry database system.

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